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Terms of Use

All the Terms of Use and policies can be updated at any time without prior notice.

1. AUTHORIZED USE

You are not permitted to use any of our products for redistribution or resale of any kind without prior written consent from our team.

2. NO WARRANTY

Our products are provided "as is" without warranty of any kind, either expressed or implied. We are not liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products. Joomlab does not guarantee the products in any manner. We do not guarantee that our products will work in all browsers, nor do we guarantee that our products will be functional with all versions of Joomla!®. We do not guarantee compatibility with any additional third party templates, themes, plugins, components, modules, scripts, applications or any other products.

3. REFUND POLICY

Refund is requested within 7 days of purchase if your issues can not be resolved by us as well as our product is not functioning or displaying like we advertised, or either broken after installation. If the products have broken by any 3rd extensions, we will help you fix them after we received some support tickets from your valid membership account, this mean the refund is not acceptable.

The refund is not acceptable if you change your mind and want money back or you think the products don't suit your need or your webhost doesn't meet the requirements of Joomla! and System Requirements of Joomlab.

Refund Policy only applies for new purchases not for renewals.

4. SUPPORT POLICY

Joomlab provides support through forms. Depending on the extension, we may limit (or not limit) support to the domains you specify when submitting your support request.

We're not support:
  • Adding new feature
  • Changing the current feature
  • Layout overhauls to match your current template
  • No support via email, phone, mobile or skype...

5. PRODUCT DELIVERY

Once your transaction is successful, log in to your account and navigate to the My Extensions menu on the Joomlab.club website. This section will list all your extensions, including the one you just purchased, and you can download it from there.